Vodafone Terms

Vodafone Charge to Bill is a technical payment platform developed by Vodafone to make buying digital products and services via a mobile phone or other device (e.g. tablet, data dongle) simple and clear for you and enabling you to charge these purchases to your mobile monthly account or prepaid credit.The platform is used by parties (called Trusted Payment Intermediaries) that contract with Vodafone to provide the relevant technical integration layer between Vodafone and Sellers (as defined below). The Seller is responsible for all pre-sale information to you so that you can make your own informed decision about the purchase. Your contractual agreement is with the Seller, not Vodafone. When you make the decision to purchase and indicate your decision by pressing a final purchase acceptance button, you agree a contract with the party selling the product or service ("the Seller") that you will pay the price detailed by charging the purchase to your monthly account or prepaid account provided by Vodafone. (If you are not the bill payer you must secure their permission prior to the purchase.) Once this charge has been authorised by you, the Seller must provide the product or service detailed and you must pay Vodafone (for monthly accounts) the amount charged. You are therefore wholly responsible for checking that you are happy with the price, the product or service and the Seller before making a purchase commitment. When choosing to pay by your mobile account or prepaid credit, you have either provided your mobile number to the Trusted Payment Intermediary or you have agreed for Vodafone to pass your number to the Trusted Payment Intermediary directly. If you did not opt into marketing (by ticking the relevant box), the Seller may use your mobile number in accordance with its privacy policy, terms and conditions. You have 14 days from the date of the purchase to change your mind, cancel the purchase and receive a refund. You will need to contact the Seller on the contact number given in the receipt that you will receive after the purchase is made. The Seller may have asked you to agree to an immediate delivery of the service or content and in doing so, you will have waived your right to cancel. If your purchase is a subscription service with a recurring charge, then you have the right to cancel the service and all future charges by following the instructions given in the text message sent to you after your purchase. Other rights that you may have (statutory or otherwise) including rights related to faulty or incorrectly described goods are between you and the Seller and any enquiries or disputes must be addressed directly with the Seller using the phone number provided in the receipt message. Vodafone has added value in terms of access, search, the rules of use and the charging mechanism and you can escalate any dispute between you and the seller to Vodafone for them to take a decision as long as you have discussed the dispute with the seller and can provide evidence of that discussion to Vodafone.The operation of this payment facility is regulated under the Phone-paid Services Authority Code of Practice and is bound by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations.This payment facility is operated under contract to Vodafone by Tab2billl Ltd and their contact details are MAIL: This email address is being protected from spambots. You need JavaScript enabled to view it. or PHONE 02039121334.